Desktop Support within your Unit
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Reference list of all IT staff in the Division of Agriculture, Life and Veterinary Sciences, and Cooperative Extension in one place.
Communications & Cyber Technologies
From genome to phenome to large scale ecological change data-sets, the Cyber Experiment Station harnesses AI assisted tooling, native and web application development, cloud computing, and data-pipelines to enable discovery and extend scientific reach and translation. Cyber Experiment Station is the only one of its kind in the national Agricultural Experiment Station network and its novel approach positions it to serve national clients, including LGU peers, governmental agencies and industry/corporate entities. Over the last ten years it has supported projects totaling nearly $100M in research activity.
IT Knowledge base articles
24/7 IT Support Center
(520) 626-TECH (8324)
In person: The 24/7 IT Support Center is located in room 203 in the Martin Luther King, Jr. Building located at 1322 E. 1st Street (at the corner of Mountain Ave. and 1st Street). Use your CatCard to enter the building between 10 PM and 6 AM.
24/7 technical consultants are available in person, by phone, or over chat to assist with campus applications and services. They can also help you with your personally owned computer or device.
UAService (online form): http://uaservice.arizona.edu
Services available:
- Supporting applications such as CatMail, UAConnect, D2L, UAccess, and NetID
- Troubleshooting problems on student, faculty, or staff computers
- Installing operating systems and software. Software licenses must be provided by the customer.
- Removing spyware and viruses
- Removing unwanted software
- Installing wired or wireless networking cards
- Troubleshooting network problems
- Taking reports of problems with the UA wired or wireless network
- Info on location of campus computer labs, on-campus training, and obtaining off-campus assistance.
Preparing to Offboard – Microsoft
Are you offboarding a direct report? Leaving the university yourself? UArizona Information Technology offers some detailed guidance on IT issues to consider before your employment end date.
- Saving your research or personal content
- Sharing your work content in a shared space for team access
- Email - options for students, employees/DCCs, retires, emeritus faculty.
- Exporting email contacts or forwarding mail
- Access to downloaded university-licensed software